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| Standard Room ... from CA$114 |
| - Air Conditioning |
- Phone |
- Satellite TV |
- Safety Deposit Box |
| - Room Service |
- Hair Dryer |
- Minibar |
- Private Bathroom |
| - Cold & hot water |
- Amenity Kit |
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| Standard Ocean View Room ... from CA$130 |
| - Air Conditioning |
- Satellite TV |
- Safety Deposit Box |
- Minibar |
| - Private Bathroom |
- Sea View |
- Cold & hot water |
- Telephone |
| - Desk |
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| Suite Room ... from CA$188 |
| - Air Conditioning |
- Satellite TV |
- Safety Deposit Box |
- Hair Dryer |
| - Minibar |
- Private Bathroom |
- Cold & hot water |
- Living area |
| - Amenity Kit |
- Telephone |
- Desk |
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| Superior Ocean View Room ... from CA$243 |
| - Air Conditioning |
- Satellite TV |
- Safety Deposit Box |
- Hair Dryer |
| - Minibar |
- Private Bathroom |
- Sea View |
- Telephone |
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| Customer Reviews |
1 to 3 of 3 |
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user rating: 
Sol Cayo Santa María Hotel Reviews:"Great Vacations"
user: a secure-hotelbookings.com user, mexico - date: October 24, 2008
This is an excellent hotel to spend a family vacation; there is a lot to do for both youngsters and adults. The employees are very respectful and, more than anything, friendly and nice. The facilities are top of the line. It is a ... |
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user rating:
Sol Cayo Santa María Hotel Reviews:"Fabulous vacation"
user: a secure-hotelbookings.com user, mexico - date: October 24, 2008
The hotel struck me as an excellent place to spend a vacation with one's family at. There are many recreational options, for both children and adults. All employees are very respectful, kind and affable. The facilities are first c... |
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user rating:
Sol Cayo Santa María Hotel Reviews:"Positive"
user: Enrico Giovanni Zanardi
Excellent instalation with a lot of services and equipments. Food good and varieties.
The staff is always available and funny; I remember during the breakfast the boy that prepared de milkshake and that recieved the pe... |
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| Check In Time: 12:00 PM |
Check Out Time: 12:00 PM |
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| Cancellation Policy: |
Once you have paid for your reservation, the following cancellation policy applies:
- If you cancel the reservation 48 hours or more before your intended arrival date, we will refund you the total amount that you paid minus an administration fee equivalent to 3% of paid amount, with a minimum of EUR 15.
- If you cancel the reservation less than 48 hours of your expected check-in date, we will refund you the total amount paid minus the amount of the first night of your intended stay.
- If you do not arrive at the hotel on the date of your expected check-in, we will refund you the total amount paid for the reservation minus the amount of the first night of your intended stay for no-show charges. Refunds must be requested in writing within 60 days of the date of your intended stay at the hotel. Once this period has passed, no refunds will be made.
We will not make refunds to credit cards, other than the credit card that was used for your booking. We may process refunds via wire transfer, in which case we will deduct any bank charges from the refundable amount. We aim to process refund within 72 hours after receiving your refund request and required information. |
| Payment Policy: |
Reservations require payment in advance. Your credit card will be debited within 24 hours after making your reservation. Accepted credit cards - VISA, MASTERCARD. Your bill will state: www.ctnres.com. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls and room service will be handled directly between you and the property.
Hotels will provide accommodation to the person under whose name the reservation was made (“lead passenger”), and to accompanying persons as per the exact amount of adults and children booked into each room. The lead passenger must be present at the time of check-in.
Bed type and smoking preferences are not guaranteed. Your reservation is guaranteed for late arrival.
Accommodation is usually available from 16:00hrs on the day of arrival and must be vacated by 11:00hrs on the day of departure. The number of guests in each room is limited to the number of beds provided by the hotel. If the number of persons arriving at the hotel is different to the one selected during the reservation process, or children are not of the age required to classify as such in terms of rates/discounts (see "Children Policy"), additional charges will apply, payable directly to the hotel. |
| Child Policy: |
Infants up to 1 year 11 months: free of charge.
Children rates will be confirmed during the online reservation process.
Children rates apply for ages 2 - 11 years, and only when sharing room with two adults.
Children 2-11 years sharing room with 1 adult must be booked as adults (double/twin room).
Children 12 years and older must always be booked as adults.
Disclaimer:
Whilst every effort has been made to ensure accuracy and availability, some errors might still occur. Once aware of such incidents we will make all reasonable effort to advise you within 48 business hours of the booking being made. We reserve the right to cancel the reservation and refund all monies paid, but this of course will be without any liability to you. |
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